Job Description

Accounts Receivable Manager

Location : Columbus, OH (onsite). Applicants not based in Columbus, OH will not be considered.

Position Overview

The Accounts Receivable (AR) Manager is responsible for overseeing all billing, collections, and revenue reconciliation processes to ensure timely and accurate cash flow for the organization. This role manages the full lifecycle of invoicing and receivables, implements strong internal controls, and serves as a critical partner to Sales, Finance, and Client Services.

The AR Manager will lead the AR team, establish best-practice processes as we scale, and proactively identify opportunities to improve accuracy, efficiency, and customer experience.

What You'll Do

Accounts Receivable Leadership

• Oversee all aspects of the AR function, including invoicing, payment application, credit management, collections, and month-end AR close.
• Review and approve invoices prepared by AR staff to ensure accuracy, completeness, and alignment with contract terms.
• Manage the sales contract review process and ensure all revenue and billing schedules are accurate.
• Ability to work through complex revisions to meet client expectation
• Strong understanding of how revenue cycle activities impact downstream financial functions.
• Monitor AR aging reports and drive collection efforts to reduce past-due balances.
• Maintain accurate customer account records, including reconciliations, adjustments, and payment histories.
• Ensure timely and accurate cash application of checks, ACH payments, credit card transactions
• Develop and maintain AR dashboards and reporting to provide insight into cash flow, outstanding balances, and collection trends.

Cross-Functional Collaboration

• Partner closely with Sales and Client Services to resolve billing issues, support contract accuracy, and proactively address customer payment concerns.
• Support collaborative training initiatives between accounting and sales to ensure best-practice expectations are consistently met.
• Work with Finance leadership to support revenue recognition, audit requests, and monthly/quarterly close processes.
• Process Improvement & Controls
• Evaluate current billing and collections processes and implement improvements to increase efficiency, accuracy, and scalability.
• Maintain strong internal controls and ensure compliance with company policies and accounting standards.

Team Leadership

• Supervise, train, and mentor AR team members, providing ongoing coaching and development opportunities.
• Set expectations, monitor performance, and ensure the team meets accuracy and timeliness goals.
• Ability to provide timely and direct feedback to team
• Foster a collaborative, solutions-oriented environment that supports both internal and external partners.

About You

• 5–7 years of progressive accounts receivable, billing, or accounting experience, including at least 2 years in a supervisory or management role.
• Bachelor's degree in Accounting, Finance, Business Administration, or related field preferred.
• Strong understanding of revenue cycles, cash application, and AR best practices.
• Experience working with accounting or ERP software (e.g., Microsoft Dynamics Business Central, NetSuite, Sage Intacct, QuickBooks Enterprise, or similar).
• Skilled in Microsoft Excel and comfortable with reporting and reconciliation tools.
• Exceptional attention to detail with strong analytical and problem-solving abilities.
• Excellent communication skills and the ability to partner effectively across departments.
• Highly organized and able to manage multiple deadlines in a fast-paced environment.
• Ability to maintain confidentiality and exercise sound judgment with sensitive information.

Desired Skills

• Experience developing or redesigning AR processes in a growing or evolving organization.
• Comfort working with complex billing arrangements (e.g., milestone-based billing, contract changes, revenue adjustments).
• Proactive mindset with a focus on continuous improvement and operational excellence.
• Customer-service oriented approach to internal and external partners.

OBM is an equal opportunity employer and provides competitive salary/incentive compensation and benefits, generous PTO, 401k match, a beautiful office stocked with snacks, and a daily lunch.

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