Job Description

Job Description and Duties

Under the general supervision of the Associate Warden or Captain (Adult Institutions), Health Care Access Unit (HCAU), the Associate Governmental Program Analyst/Staff Services Analyst (AGPA/SSA) is responsible for a wide variety  of analytical duties to assess the effectiveness of health care and custody operations in providing incarcerated individuals access to health care. The AGPA/SSA prepares correspondence, collects data, tracks information, monitors tracking systems, makes recommendations to management, and assists in identifying barriers to health care access. The AGPA/SSA performs duties that require knowledge of Department regulations, policies, procedures, and the ability to work independently, communicate effectively, and exercise good judgment. The AGPA/SSA supports the overall mission and immediate goals of the institution and performs duties as necessary to provide better delivery of program services.

SSA Minimum Qualifications
Candidates who are within six months of satisfying the experience requirement for this class will be admitted to the examination, but they must fully meet the experience requirement before being eligible for appointment.

Equivalent to completion of the 12th grade; and

Four years of experience performing analytical, technical, clerical, and/or customer service duties. Academic education from an accredited college

AGPA Minimum Qualifications
State experience applied toward the "General Experience" pattern must include at least one year in a class at a level of responsibility equivalent to that of the promotional class.Experience applicable to one of the following patterns may be combined on a proportional basis with experience applicable to the other patterns to meet the total experience requirements, provided that the combined qualifying experience totals at least 30 months. Education may not be used to reduce this 30-month limit. Education

The following education is required when general experience is used to qualify at any level: equivalent to graduation from college. (Additional qualifying experience may be substituted for the required education on a year-for-year basis.) AND

Either I
Experience: One year of experience performing the duties of a Staff Services Analyst, Range C. or

Or II
Experience: Three years of professional analytical experience performing duties in one or a combination of the following or closely related areas: budgeting, management analysis, personnel, planning, program evaluation, or policy analysis.

Promotional candidates who are within six months of satisfying the experience requirement for this class will be admitted to the examination, but they must fully meet the experience requirement before being eligible for appointment. (One year of graduate work in public or business administration, industrial relations, psychology, law, political science, or a related field may be substituted for six months of the required nonsupervisory experience.)

To obtain list eligibility for the SSA/AGPA, before applying for the position, you must first take and pass the examination:

You will find additional information about the job in the .

Special Requirements

• The position(s) require(s) a Background Investigation be cleared prior to being hired.

Do not include any confidential information on any documents you submit for a job vacancy, such as your State application, resume, or educational transcripts. Confidential information that should be excluded or removed from these documents includes, but is not limited to, your Social Security Number (SSN), birthdate, student identification number, driver’s license number (unless required), basis of eligibility, examination results, LEAP status, marital status, and age. Confidential information on the first page of applications submitted electronically online, such as Easy ID number, SSN, examination related information, and driver’s license number will automatically be redacted upon submission.

Possession of Minimum Qualifications will be verified prior to interview and/or appointment. If you are meeting Minimum Qualifications with education, you must include your unofficial transcripts/diploma for verification. Official transcripts may be required upon appointment. If it is determined an applicant does not meet the Minimum Qualifications, the candidate will be withheld from the eligibility list, rendering them inactive and ineligible to be hired for the position. Candidates who have been withheld may file an appeal with the State Personnel Board.

Candidates new to CDCR/CCHCS are required to submit a background investigation process utilizing Live Scan Fingerprinting, and Tuberculosis testing prior to appointment followed by department annual Tuberculosis testing/evaluation thereafter.

Applicants who completed their education outside of the US (with foreign degrees/transcripts) must obtain and submit verification of U.S. course/degree equivalency. Foreign education credential evaluation services can be found at

When submitting supporting documents, PDF file format is preferred.

Desirable Qualifications

In addition to evaluating each candidate's relative ability, as demonstrated by quality and breadth of experience, the following factors will provide the basis for competitively evaluating each candidate:

Willingness to create and promote an equitable and inclusive workplace where diversity is celebrated and valued.

Benefits

Information on benefits afforded by membership in the California Public Employees’ Retirement System can be found on the California Department of Human Resources (CalHR) Salary and Benefits website at:  

Information regarding Merit System Principles provided to public employees by the State Civil Service Act can be found on the CalHR website at:

Additional benefit information can be found on the CalHR California State Civil Service Employee Benefits Summary website at:  

This webpage is intended to provide general information. Benefit eligibility may be based on job classification, bargaining unit, time base and length of appointment.

Additional Information

Priority consideration will be given to Reemployment, Departmental Restriction of Appointment (DROA), State Restriction of Appointment (SROA), and Surplus candidates.

All methods of appointments may be considered.

CCHCS accepts electronic applications. If interested, please submit an electronic application (STD 678) and resume through your CalCareer account at Your application must be submitted on or before the above Final Filing Date.

Paper App (If unable to submit an electronic application): To apply for this position, you may submit a Standard State Application (STD 678) and resume, along with copies of your most recent performance report, college transcripts/college diploma (if applicable) and license/certification (if applicable) to the contact person listed above.

PLEASE NOTE: All applicants must meet the minimum qualifications (MQ's) of the classification, per SPB Rule 250.  Possession of MQs for list eligible applicants will be verified prior to interview and/or appointment. If it is determined an applicant does not meet MQs, the necessary steps will be taken to have the applicant's name withheld from the eligibility list.

Resumes will be accepted in addition to the required STD. 678.

It is up to the hiring authority to accept Training and Development (T&D) assignments. If you are interested in a T&D assignment, you are not required to meet MQs; however, you must indicate T&D as your eligibility when applying.

The term VAR and/or XXX in the position number indicates that multiple vacancies may exist for this classification.

State Application Checklist

To prepare for the State application process, please visit Work4CA: State Application Checklist .

Interview Checklist

To prepare for the interview process, please refer to the Work4CA: Interview Checklist .

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

• Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
• Resume is optional. It may be included, but is not required.
• Other -

  Education: If you are meeting minimum qualifications with education, you must include a copy of your diploma/degree and/or unofficial/informal transcripts for verification. Official transcripts may be required upon appointment. If you are not using education to meet minimum qualifications, you may bypass this requirement.

• Statement of Qualifications -

  A Statement of Qualifications is REQUIRED and must be submitted with your Employment Application (STD. 678). Applications received without an appropriate Statement of Qualifications based on the instructions below will be rejected for being incomplete and will not be considered. Resumes, cover letters, and other documents will not be considered as a response to the Statement of Qualifications. Please refer to the “Statement of Qualifications” section below for specific requirements.

Job Tags

Permanent employment, Full time, Immediate start,

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