Job Description

Position Atlassian Admin

Location Remote

Job description:

Seasoned Atlassian Administrator to lead the configuration, management, and optimization of our Atlassian Cloud suite-including Jira, Confluence, and Bitbucket. This role plays a key part in enabling team collaboration, development workflows, and enterprise project delivery. The ideal candidate will bring deep technical expertise, strong communication skills, and a passion for improving internal tools and processes that power our organization.

Key Responsibilities:

Atlassian Platform Administration:

• Administer and manage Atlassian Cloud as well as Data Center products to ensure performance, stability, and availability.
• Configure custom workflows, permission schemes, issue types, screens, and automation rules to meet evolving team needs.
• Maintain user and group permissions across projects, spaces, and repositories.

User Support & Enablement :

• Provide timely support and training for users across multiple departments.
• Develop and maintain documentation for system configurations, processes, and troubleshooting.
• Promote best practices and drive adoption of Atlassian tools across the organization.

Performance Monitoring & Troubleshooting:

• Monitor system usage and performance; identify and resolve issues proactively.
• Analyze usage trends to identify improvement opportunities and enhance tool efficiency.

Migration & Integration:

• Lead and execute the migration of Atlassian instances to the Cloud with minimal user disruption.
• Plan data migration strategies, coordinate timelines, and manage stakeholder expectations.
• Integrate Atlassian tools with third-party systems and internal applications.

Governance & Optimization:

• Stay current with Atlassian product updates, plug-ins, and evolving best practices.
• Evaluate and recommend new add-ons, configurations, or approaches to improve scalability and governance.
• Enforce platform standards and security compliance as aligned with enterprise IT policies.

QUALIFICATIONS:

• Bachelor's degree in information technology or a related field (or equivalent experience).
• 6+ years of hands-on experience administering Jira, Confluence, and Bitbucket in both Cloud and Data Center environments.
• Proven experience leading Atlassian Cloud migrations.
• Strong communication skills with the ability to interface directly with end users and cross-functional teams.
• Demonstrated ability to design efficient workflows and permission schemes.
• Experience on using third party tools like Script runner, EazyBi and JSM Assets.
• Excellent problem-solving and analytical skills.
• Comfortable working in fast-paced, agile, and cross-functional environments.
• Atlassian certifications (ACP-100, ACP-120, etc.) are a strong plus.

Note: Momento USA is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

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