Job Description

Since 2002, Performance Optimal Health has redefined what outpatient care looks like—bridging clinical expertise with a whole-person, proactive approach to health. Grounded in our signature Four Pillars—Exercise, Nutrition, Recovery, and Stress Management. At Performance, we take a holistic approach to health and recovery, empowering clients to live better lives. Each client undergoes a personalized Optimal Health Assessment, allowing us to tailor their care plan using a variety of our services. These services are built around the Four Pillars of Optimal Health: exercise, nutrition, recovery, and stress management. Our highly trained professionals across all four pillars make each client’s journey their top priority. 

Why This Role Excites 

Join a technology-advanced Physical Therapy and Wellness organization where you can lead a billing team using innovative tools to streamline processes, improve accuracy, and support exceptional patient care. This role offers the opportunity to enhance revenue cycle performance within a modern, collaborative, and growth-focused environment. 

 What You’ll Do 

• Lead, mentor, and support the billing staff to foster a positive, collaborative, and high-performing work environment. 

• Ensure patients receive clear, accurate, and timely communication regarding billing, insurance, and financial responsibilities. 

• Oversee all daily billing functions, including charge entry, claims submission, payment posting, and account follow-up. 

• Ensure all billing practices comply with federal, state, and payer regulations, as well as internal policies and procedures. 

• Manage accounts receivable, monitor aging reports, and implement strategies to improve collections and minimize denials. 

• Support financial operations by ensuring accurate billing, reconciliation, and reporting to maintain strong revenue cycle performance. 

•  Oversee insurance verification processes and assist with provider credentialing and contract updates as needed. 

• Implement quality checks to ensure billing accuracy and uphold high standards of service. 

• Generate and analyze billing and revenue data to track performance, identify trends, and recommend improvements. 

• Provide ongoing training and guidance to enhance the billing team’s skills, knowledge, and efficiency. 

• Assist with patient financial questions and develop strategies to improve understanding, satisfaction, and payment compliance. 

• Support the onboarding process by ensuring clear communication of financial policies for new patients. 

Requirements

• Bachelor’s degree preferred.

• Experience using Apple products.

• Familiarity using administrative and electronic medical record systems. 

• Ability to work independently and within a team environment. 

• 3-5 years of supervisory experience. 

• Understanding of coding, billing procedures, collection procedures. 

• Strong administrative, reporting, organizational and communication skills. 

• Ability to travel to other locations (when needed). 

Benefits

• Access to cutting-edge technology. 

• Competitive compensation with progression pathways. 

• Medical, Dental, Vision, 401k (for those who qualify). 

• Access to infrared sauna, cryotherapy, Pilates, massage, and more (for those who qualify). 

• Access to facilities at all locations. 

• Career growth opportunities. 

• Internal and External Discounts. 

• Fun atmosphere. 

This job description is intended to describe the general requirements for the position. It is not a complete statement of duties, responsibilities, or requirements. Other duties not listed here may be assigned as necessary to ensure the proper operations of the department. All your information will be kept confidential according to EEO guidelines. Must have a legal right to work in the United States.   

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