Summary:
The Customer Support Specialist supports our railway partner onsite at their office location. In this role, the On-Site Support Specialist processes hotel and ground transportation reservations, cultivates successful relationships with our railway partner, and maintains a strong focus on providing professional, courteous, and friendly service to our valued customers.
Essential Functions: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Total customer service to include but not limited to the following:
Competencies
Position Type and Expected Hours of Work
This is a full-time position with an Overnight Shift from 10:00pm - 6:00am EST (Thursday through Sunday OR Friday through Monday). Flexible schedule availability, including weekends and some holidays are required.
Compensation
This is a non-exempt, hourly role. The hourly rate for this position is $22.00 per hour.
Required Experience
AAP/EEO Statement
Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
Other Duties
Duties, responsibilities and activities may change at any time according to business needs.
Who We Are
API is the global leader for crew accommodation solutions, and we are changing the way businesses manage travel. Our technology platform streamlines the entire crew planning process, making day-to-day operations more efficient and elevating the crew layover experience. API’s proprietary technology, mobile solutions and our experienced team are positioned to offer our clients a complete, end-to-end platform that integrates seamlessly into their process. We are looking for dynamic, creative, and tech savvy individuals to join our team. If you are passionate about hard work, providing impeccable service, technology, and solutions to our clients then API may be a great fit for you!
Other Duties
Duties, responsibilities and activities may change at any time according to business needs.
The performance of additional responsibilities if you are designated as a Data Protection Champion (DPC), Senior Information Risk Owner (SIRO) or Information Assurance Accounting Officer (IAAO).
Work Environment
This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand, walk; use hands to finger, handle or feel; and reach with hands and arms.
AAP/EEO Statement
Accommodations Plus International is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.
Public Health OfficerThe Public Health Officer (PHO) is responsible for the onboard coordination and execution of RCGs onboard public... ...international public health standards, as well as internal RCG policies (SQM). The PHO will identify significant trends and communicate...
...are currently hiring for day, swing, and overnight shifts About Us: Accretive Technology... ...), 20-30 SMS messages, 20-30 telephone calls, and 40-50 emails. Review customer... ...1 year of high-volume traffic in a call center environment Managing an average of 25...
Technical Sales Specialist, East District (NY) 4 days ago Be among the first 25 applicantsGet AI-powered advice on this job and more... ....Excellent interpersonal communication skills.Work Location & Travel Location: Remote, with preference for candidates in East Coast hubs...
Real Estate Administrative Assistant Full-Time In-Office... ..., and proactive Client Care Coordinator to join our growing team. This... ...closing, ensuring that every transaction is seamless, legally compliant... ...Lakeland offices Valid drivers license and reliable transportation...
...patients, providing reassurance and addressing concerns to ensure a positive patient experience.+ Cleans, sterilizes, and maintains phlebotomy equipment and workspace in compliance with safety and infection control standards.+ Accurately documents patient and specimen...