Job Description

Patient Care Coordinator

OG Dental is currently seeking a Dental Treatment Coordinator to join our team! If you enjoy finding creative ways for patients to move forward and say “yes” to treatment, we are the place for you! You will play a key role in ensuring our patients receive the best possible care and treatment options.

About OG Dental:

At OG Dental, we want to change the way that people think of dentistry. We are more than just a run-of-the-mill dental office, we are passionate about building strong relationships with our patients and giving them the exceptional experience they deserve. Our clinical team is top notch. We believe the key to our office success lies in having patients say yes to treatment. We actively work to remove barriers to moving forward with treatment. We also set this position to be as optimal to patient focus as possible. We outsource insurance verification, we outsource claim submission. We are looking for someone who does not take ‘no’ for answer, using compassion, innovation, and empathy. We find a way to help our patients get the treatment they deserve. We are also looking for someone who feels comfortable collecting money and having money talk with patients. 5 star experiences aren’t free! 

Duties and Responsibilities:

• Assist patients with scheduling appointments and coordinating treatment plans
• Educate patients on treatment options, pricing, and payment plans
• Follow up with patients to ensure they are satisfied with their treatment and address any concerns
• Collaborate with the dental team to provide a seamless patient experience
• Maintain accurate patient records and ensure compliance with HIPAA regulations

Requirements:

• Prior experience as a Treatment Coordinator in a dental office setting
• Strong communication and interpersonal skills
• Knowledge of dental terminology and treatment procedures
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously
• Proficiency in Open Dental Ideal
• Attention to detail and strong organizational skills

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