Desktop IT Support Technician Job at Revel Staffing, Kansas City, MO

UlBwdUFUTU1TYjFrYmJWVzBCaVVLTkdKZEE9PQ==
  • Revel Staffing
  • Kansas City, MO

Job Description

A confidential organization is seeking an experienced Desktop Support Technician to provide on-site technical support for desktops, laptops, mobile devices, printers, and enterprise applications. This role requires strong troubleshooting skills, excellent customer service, and the ability to support end users in a fast-paced corporate environment.

Key Responsibilities

  • Provide on-site technical support for hardware, software, and network-related issues

  • Troubleshoot desktops, laptops, Windows/macOS, printers, mobile devices, and peripherals

  • Install, configure, image, and deploy hardware and software

  • Assist users with application, operating system, and connectivity issues

  • Respond promptly to incidents and service requests via phone, email, or in-person

  • Document all work, solutions, and updates in the ticketing system

  • Collaborate with IT teams for escalations and project-based work

  • Maintain accurate inventory of IT assets and ensure compliance with security protocols

  • Provide user training and guidance on IT policies and best practices

Required Qualifications

  • High school diploma required; IT degree preferred

  • 1–3 years of technical support or IT helpdesk experience

  • Active Security Clearance OR VantageClear Credential (required)

  • Strong proficiency with Windows 10/11, macOS, Microsoft Office 365, OneDrive, and common IT hardware

  • Excellent communication, customer service, and problem-solving skills

  • Ability to work independently in an onsite corporate environment

Job Tags

Full time, Work at office,

Similar Jobs

Language Trainers

Portuguese Language teacher- ID:1079560 Job at Language Trainers

 ...Reference number:1079560 We might have a teaching opportunity for you One of our clients in Durham is looking for one-to-one General Portuguese classes. Student Details: Location: Durham, NC 27701, USA Age Group: 65+ Current Level: Lower Intermediate... 

Plain Vanilla Bakery

Part Time Commis Chef Job at Plain Vanilla Bakery

 ...Area Manager after each deployment Requirements Experience Minimum 6 months 1 year of kitchen experience Experience in food prep and kitchen support is preferred Technical Skills Basic Culinary techniques- basic cooking methods, assisting mise en... 

Pyramid Management Group

Revenue Management Internship Job at Pyramid Management Group

 ...PYRAMID MANAGEMENT GROUP, LLC 2026 SUMMER REAL ESTATE INTERNSHIP PROGRAM Pyramid Management Group, LLC, headquartered in Syracuse, NY, is the largest privately held developer, owner and manager of retail shopping centers in the Northeast. We are an entrepreneurial... 

NavitsPartners

Registered Nurse - Telemetry - RNTELE 25-33918 Job at NavitsPartners

 ...Registered Nurse (RN) Telemetry (Tele CWR) Location: Brick, NJ 08724 Hours: 36 hours/week Schedule: 5 days/week, 8-hour shifts (Every Other Weekend Required) Holiday Requirement: One winter holiday or winter eve On-Call: None Float... 

Competitive Range Solutions, LLC

System Engineer Cisco PBX (VoSIP) Job at Competitive Range Solutions, LLC

 ...requires the expertise of a talented and experiencedSystem Engineer, Cisco PBX (VoSIP),to assist in directing and managing the program's...  ...Manager (CUCM) Cisco certifications (e.g., CCNP, CCIE) or equivalent. Experience with military or government communication...