E-commerce Executive Job at POP MART(P), China

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  • POP MART(P)
  • China

Job Description

Process daily orders, ensuring timely delivery and managing any issues related to returns and refunds Monitor inventory levels to maintain stock of high-demand items, coordinating with warehouse teams for replenishment Maintain accurate product listings, pricing, and availability on e-commerce platforms, optimizing for conversion Address and resolve customer inquiries across channels, ensuring a positive experience in both pre- and post-sale interactions Proactively gather and communicate customer feedback to enhance service quality and address recurring concerns Track and analyse key e-commerce metrics like sales and conversion rates, recommending improvements Execute and monitor online promotions, ensuring accurate and timely campaign rollout Update product images, descriptions, and promotions to engage and inform customers, enhancing their shopping experience Coordinate with internal teams, providing regular updates on e-commerce performance and initiatives

Job Tags

Full time,

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