Fulfillment & Logistics Operations Lead Job at Ashley Furniture - North America, Arcadia, WI

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  • Ashley Furniture - North America
  • Arcadia, WI

Job Description

Grow your leadership in a high‑energy fulfillment environment

Join a team where culture and performance go hand‑in‑hand. At Ashley, you’ll help orchestrate the daily flow of goods, empower associates, and keep safety at the center of everything we do.

Why Ashley

We’re the largest home furnishings manufacturer in the world—and we act like builders. We innovate in good times and persevere in tough ones, always engineering better ways to deliver a remarkable customer experience. With a company‑wide Growth Mindset, you’ll learn from proven leaders and accelerate your career.

What you’ll lead

  • Frontline leadership: coach, mentor, and develop a diverse team with clear expectations and accountability.
  • Operations execution: manage staffing, balance workflow, and resolve issues in real time.
  • Safety stewardship: embed a safety‑first culture and ensure protocols are practiced every day.
  • Performance management: monitor KPIs, analyze trends, and drive continuous improvement.
  • Communication: connect the floor and leadership to keep priorities synchronized.

What it takes

  • Bachelor’s degree preferred—or equivalent practical experience.
  • 1+ year of team leadership in operations, logistics, or supply chain.
  • Distribution/warehouse experience is a strong plus.
  • Proven planning, organization, and people‑development skills.

Total rewards

  • Medical, Dental, Vision, and Employee Assistance Program
  • Paid Vacation, Holidays, and your Birthday off
  • Substantial home furnishings employee discount
  • Professional development opportunities
  • Ashley Wellness Centers (in select locations) and Medical Tourism
  • Telehealth services
  • 401(k) and Profit Sharing
  • Life Insurance

Our values in action

Honesty & Integrity

  • Straightforward, candid communication.
  • Realistic, tough‑minded approach to challenges.
  • Truthful and reliable—promises kept.

Passion, Drive, Discipline

  • High energy and perseverance to complete the mission.
  • Process discipline that creates consistency.
  • Focused pursuit of ambitious goals.

Continuous Improvement / Operational Excellence

  • Eliminating waste and unnecessary cost.
  • Understanding “why” systems work, then improving them.
  • Setting metrics, goals, and solving problems beyond the obvious.

Dirty Fingernail

  • Seeing the work firsthand—not just reading reports.
  • Curious, “go and see” mindset about our operation and competition.
  • Hands‑on problem solving using the 5 Whys.

Growth Focused

  • Centering on customer needs, challenging barriers to growth, and organizing to meet them.
  • Studying competitors to outperform them.
  • Pursuing best‑in‑class results through quality, cost, profitability, and scale.

Discover more

See our community work, environmental commitments, and values on our Corporate Social Responsibility page.

Compliance notice

This position is classified as safety-sensitive; therefore, successful completion of a drug screening is required as a condition of employment.

Preferred skills

  • Supervisory Experience
  • Warehouse Experience
  • Distribution Experience
  • Microsoft Excel

Excited to lead a team that moves fast and aims high? Apply today.

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