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Business Solutions
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About Us

Job ID: R-46198

US-Colorado -Colorado Springs

Stores - Retail Management

Gordon Restaurant Market Front Store Manager

Full time

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Colorado Springs, Colorado

We are hiring a Front Store Manager in our new Gordon Restaurant Market store in Colorado Springs!
Pay: $65-70,000 annual base plus 15% bonus potential
Check out this video to learn more about our Stores!
Some Of Our Benefits Include

Healthcare Benefits available on the first day! You take care of our customers, so we take care of you!
Immediate Retirement Savings - 401(k) retirement plan with company match! No waiting period required!
Company Profit-Sharing (which means the money comes back to you) after you have been employed for 90 days!
2 weeks vacation first year plus 7 days flex time as well!

Position Summary

This position p r ovides professional and problem-solving customer service to new and existing customers through a deep knowledge of products and services. Manages the front-end operations and staff exhibiting servant leadership and coordinates with other department leaders to ensure smooth operations and customer experience.

Essential Functions

Maintains an open line of communication with home office departments and the mixing center to ensure smooth operations and compliance with all company policies and procedures
Performs Human Resource functions related interviewing, hiring, orientation, and training and retaining a diverse staff, ensuring compliance with federal and state regulations. Mentors, motivates and develops staff and serves as a role model and resource.
Serves as a role model, mentor and resource. Conducts performance monitoring, which includes supporting and providing feedback on evaluations, and initiates corrective action in consultation with Human Resources
Facilitates and supports the orientation, training and certification process for staff, including the completion of all company training and compliance for required certifications.
Manage the food safety and quality systems for the facility in accordance with the corporate Food Safety Program. Including, but not limited to: HACCP/preventive controls, staff training, traceability, cleaning and sanitation, good manufacturing practices, environmental monitoring, recall and withdrawal execution, product complaint investigation and resolution, and pest control management.
Ensures cashiers are doing cart-to-cart and all other loss prevention measures.
Handles adjustments, returns, and voids to ensure quick checkout of customers
Monitors front-end loaders to ensure proper lifting, loading, and use of equipment.
Executes office cash handling functions including setting up tills, counting down tills, preparing/delivering bank deposits, and getting change for cashiers.
Submits customer orders for in-store pickup and delivery.
Investigates and solves customer inquiries and complaints
Develops the weekly work schedule utilizing the workforce management tool to achieve the weekly allocated labor target while maintaining compliance with all local, state and federal laws. Achieves the required labor productivity and employee coverage to support a positive customer experience and a well merchandised store.
Appropriately responds to store emergencies, such as alarm calls and electrical outages, ensuring safe handling of store assets and minimizing loss.
Achieves and maintains certifications or licenses to meet local, state and federal requirements
Responsible for compliance to all safety and security policies and all local, state and federal regulations to insure a safe and legal working environment for employees and customers.
Performs other duties as assigned.

Knowledge / Skills / Abilities

Excellent written and verbal communication
Customer service skills
Problem-solving skills
Excellent organizational skills with the ability to work independently and within a team environment.
Ability to develop working relationships with others at all levels both inside and outside of GFS
Business acumen to understand and use financial reporting to make decisions that positively influence business outcomes.
Knowledge of storage and safe handling practices
Ability to speak and understand Spanish highly preferred for certain store locations.
Ability to work in fast-paced, retail environment
Ability to lead, influence and train others

Educational & Experience Requirements

High School / Equivalent required.
Business or management (or equivalent experience and training in lieu of degree) preferred.
Valid Unrestricted Driver's License required.
Two or more years of retail management experience with an emphasis on customer service. Prefer grocery retail experience within perishables, grocery, and general merchandise categories.

Be part of an amazing culture where what matters to you, matters to us!

Gordon Food Service values our customers and understands that their success is largely dependent upon their workforce. To demonstrate our commitment to our partnership, we will require any candidate who works for a Gordon Food Service customer to provide a letter of support from their management if they are selected for the interview process.

Gordon Food Service is an equal opportunity employer.

All qualified applicants and employees will receive consideration for employment, or in terms or conditions of employment, without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or status as a qualified individual with disability. The EEO is the Law poster is available here:

If you require reasonable accommodation for any part of the application or hiring process due to a disability, please submit your request to talent@gfs.com and use the words “Accommodation Request” in your subject line. Please keep in mind this method is reserved for individuals who require accommodation due to a disability.

All Gordon Food Service locations are tobacco-free.

Gordon Food Service is a drug-free workplace and drug tests all employees.

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