Job Description
Benefits: - Exceptional support team
- Fun, supportive, and safe working environment
- Rewards and recognition programs
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
Newly opened FirstLight Home Care of Naperville is committed to providing comfort, compassion and companionship for seniors and adults who need support in their homes. And we do more than make a meal or help with mobility. We establish meaningful relationships built on trust and respect, and we enrich the lives of our clients by helping them have their best day, every day.
As an experienced Care Manager with FirstLight, you will be responsible for managing the office, hiring, scheduling and supervising caregivers, conducting client intakes, originating service plans and supervising client care.
Working for Us
- Employee-first mentality – As a new company, our goal is to create a close-knit team where everyone’s voice matters. If you are excited about joining early and growing together, we’d love to meet you.
- Support - Our office team will be very involved in the day-to-day of our clients and care team members. We will be there to support all team members any time, day, or night.
- Communication - We’ll provide consistent feedback, encourage and support your efforts, and ensure that you have what you need to perform your job successfully.
- Learning & Development -We offer learning and development opportunities to help you grow in your position and gain professional experience for future advancement.
- Time off - We believe it’s important to take paid time off to focus on your family and self-care.
- Pay – We offer a competitive compensation package with benefits that will grow with the company.
Responsibilities - Manage daily office and field activities to promote exceptional client service.
- Recruit, train and retain caregivers.
- Schedule shifts by matching caregiver qualifications and availability to clients’ needs.
- Perform in-home evaluations, caregiver introductions, and coordination of client services.
- Supervise and coach caregivers and conduct performance reviews.
- Conduct phone intakes and handle scheduling issues including after-hours and weekends as needed .
- Visit prospective clients after referrals are made to introduce FirstLight as needed.
- Stay current with changing technology and software.
- Uphold, support, and promote all company policies and procedures.
Minimum Requirements - You have an associate’s degree or equivalent experience.
- You have three years of home care experience supervising caregivers.
- You have experience using home care software, WellSky experience preferred.
- You have experience hiring caregivers including orientation and training.
- You are a leader; an effective communicator and you have excellent interpersonal skills.
- You are self-motivated, a quick learner and take initiative.
- Others say you’re confident, friendly, and have a positive attitude.
- You appreciate the wisdom and resilience of seniors.
Imagine joining a new venture at its inception. Your voice matters, your ideas have space to grow, and your ambitions are met with real opportunity. If you’re excited by this prospect, apply now and provide a cover letter and resume. Tell us what excites you about this ground floor opportunity, and how your experience and enthusiasm can help FirstLight Home Care of Naperville reach new heights. Join us—and let’s build something remarkable together!
This franchise is independently owned and operated by a local franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this local office. All inquiries about employment at this location should be made directly to the franchisee, and not to the FirstLight Home Care Support Center.
Job Tags
Work at office, Local area, Shift work, Night shift,