Hostess Wanted Job at Four Seasons Hotel Silicon Valley at East Palo Alto, Palo Alto, CA

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  • Four Seasons Hotel Silicon Valley at East Palo Alto
  • Palo Alto, CA

Job Description

Essential function of the job:

- Always offer a warm and engaging welcome to Quattro Restaurant & Bar.
- Seat guests promptly at a table pre-set for the number in the party and according to guest preference.
- Set up host/hostess stand, review guest reservation book, and make recommendations as to the set-up of the room, maintain a station chart and cover count for the restaurant while recognizing the maximum workload capacity of each server in order to meet Four Seasons Service standards.
- Answer telephones according to Four Seasons standards and take guest reservations or provide information regarding the restaurant or any other hotel service.
- Anticipate the needs of guests, respond accordingly to guest inquiries or problems, and recognize regular guests by name and utilize the guest’s name consistently.
- Inspect and maintain daily menus to ensure quality, condition and appearance while developing a complete working knowledge of all menu items and daily specials.
- Perform other duties as requested by the management

Knowledge and Skills:

- Must be flexible with schedule – Able to work weekdays, weekends, holidays, and evenings
- Follow grooming guidelines, always presented in professional manner
- Previous experience in a fast pace luxury environment preferred
- Requires standing for extended periods, walking, pushing, lifting up to 30 pounds, bending and reaching, stooping, kneeling, or crouching
- Must provide work authorization document - proof of eligibility to work in the United States of America

What to Expect:

- Competitive Salary & Wage
- $23.11/hour
- Be part of a cohesive team with opportunities to build a successful career with global potential
- Medical, dental, and vision insurance
- Holiday, vacation, and sick pay
- 401k participation with a company matching program
- Complimentary stays at Four Seasons worldwide (subject to availability)
- Free employee meals prepared by the culinary team
- Complimentary dry cleaning of employee uniforms
- Free employee parking

Job Tags

Holiday work, Full time, Worldwide, Flexible hours, Weekend work, Afternoon shift, Weekday work,

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