As a Host or Hostess/ To-Go Person, you will be responsible for greeting guests and seating them promptly, cheerfully and courteously. Duties of this position include, seating guests, answering the phone, taking, entering and packaging To-Go orders. A qualified applicant must have good communication skills.
Responsibilities of a Host/ To Go Person:
● Greeting, seating, and escorting guests.
● Opens door for guests arriving and departing.
● Accommodates any special needs of guests, i.e., boosters, highchairs, disabilities.
● Process To-Go and Delivery Orders
● Manage Wait List when the restaurant is busy
● Providing menu recommendations and additional information.
● Upselling additional products when appropriate.
● Taking orders using software, order slips, or by memorization.
● Communicating order details to the kitchen staff.
● Delivering food and beverages in a timely fashion to outside guests.
● Delivering checks and collecting bill payments.
● Cleaning and maintaining the appearance of the restaurant
● Providing exceptional customer experience.
Host/ To Go Person Job Requirements:
● Prior experience as a host is a plus, but not mandatory.
● Must showcase teamwork and communication skills.
● Must be able to handle money transactions responsibly.
● Must be able to multitask.
Benefits:
● Competitive Pay ($12 p/h training / $15 p/h upon completion of training; 60-90 days)
● Flexible Hours FT: morning shifts/ PT: evening shifts
Morning Shifts: M-F 7am-1pm / 8am-2pm Sat/Sun 7am- 2pm / 8am-3pm
Evening Shifts: 5-close (Friday/Saturday/Sunday)
● Comprehensive Training.
● Management on every shift.
● Supportive work environment and employee morale.
Since 1958, IHOP® has been the place where people connect over breakfast, enjoy study breaks, grab a bite before or after sporting events, and so much more. And no matter what menu items they order, there’s one ingredient that’s always constant — a smile. We’ve seen millions of smiles over the years in our restaurants, and now shared in photos across our social properties. In fact, smiles are so much a part of our culture that we changed our logo to include one.
This is just one of the many fun and exciting changes you can expect from IHOP®. Because we know the shortest distance between two people is a smile. –