Investigator Job at Department of Social Services, San Mateo County, CA

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  • Department of Social Services
  • San Mateo County, CA

Job Description

Job Description and Duties

BACKGROUND CHECK, FINGERPRINTING, PSYCHOLOGICAL SCREENING AND MEDICAL EXAMINATION APPROVAL ARE REQUIRED.

This is a Peace Officer classification [PC 830.3(h)] subject to Peace Officers Standards and Training [POST] requirements. The Department is looking to fill this position with an applicant that is already POST Certified but may consider applicants that are not POST Certified. The successful applicant will be required to complete POST training within the first year of appointment, if not completed prior to employment.

Under the direction of the Supervising Special Investigator I, the Investigator, will independently conduct the most sensitive, complex, and diverse investigations, which may include sexual and physical abuse, questionable/wrongful death, unlicensed facility operations, registered sex offenders presence in community care facilities and unlicensed facility operations involving injunctions, employment backgrounds, and internal affairs. Duties include conducting interviews of subjects, witnesses and victims. The Investigator must be organized and able to utilize law enforcement databases and obtain large numbers of police, court and analytical reports. They will work closely with local, county, state and federal law enforcement agencies and work in a joint taskforce setting. The Investigator must perform a full range of peace officers duties and responsibilities and have a valid driver’s license to work a large area that can involve travel to many areas of the state.

If you would like to share how you learned about this career opportunity, please take a moment to complete our brief .

Need help with applying for positions, taking an examination, or preparing for interviews? Our team is here to support you, reach out anytime at Recruiter@dss.ca.gov For guidance on applying for a state job, visit . 

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You will find additional information about the job in the .

Working Conditions

This job advertisement has also been listed in the following counties:

San Mateo - JC-505531

Alameda - JC-505529

This position is eligible for  hybrid work  in accordance with the Governor’s and at the sole discretion of the Department of Social Services under California Government Code Section 14200. All telework schedules are subject to change and may be re-evaluated at any time.  The incumbent  will  be expected to report for in office work and attend work related in-person events as deemed operationally necessary. Telework does not change the terms and conditions of employment, the essential functions of job duties, or required compliance with the CDSS policies. Headquarter location may be designated on the selected candidate's primary residence location, and/or the closest CDSS location in accordance with operational need and available space. The successful candidate must reside in California upon appointment. The successful candidate must reside in California upon appointment.

Please note: Regular commute is not compensable.

Special Requirements

  • The position(s) require(s) a valid California Drivers License (CDL). You must answer the questions addressing your CDL on your application. Ensure you provide your CDL number, class, expiration date, and any endorsements and/or restrictions.
  • The position(s) require(s) a Background Investigation be cleared prior to being hired.
  • The position(s) require(s) Medical Clearance prior to being hired.
  • The position(s) require(s) Psychological Evaluation clearance prior to being hired.

Do not include any confidential information on any documents (i.e., application, resume, or transcripts) you submit for this job vacancy. Confidential information that should be excluded or removed from these documents include but is not limited to: Social Security Number (SSN), birthday and/or age, photos, student/other ID number, driver’s license number (unless required), basis of eligibility, exam results, LEAP status, and marital status. Confidential information submitted via a CalCareer Account (electronic application) is automatically redacted upon submission.

Interested applicants must submit a Standard State Application (STD 678) with the position number 800-817-8610-XXX in the Examination/Job Title section. In addition, please include a document titled Statement of Qualifications (SOQ), as instructed below. The SOQ must be typed in Arial 12-point font and must not exceed one pages in length. Applications without an SOQ may not be considered.

1. Describe the training and work experience that has prepared you to perform the responsibilities of this position. Provide specific examples of your experience in managing these types of activities, the level of complexity and sensitivity involved, and practices that you have used and would continue to employ to be successful.

2. Do you use Microsoft products or services? If so, what is your level of experience for each?

This position is designated under the Conflict of Interest Code.


This position is subject to fingerprinting clearance by the Department of Justice.


You are required to complete employment history on the application form (STD 678). You may be disqualified from the hiring and selection process if the employment history is not complete. Resumes will not take the place of employment history.


If you are meeting minimum qualifications with education, you must include your unofficial transcripts for verification. If selected, you may be required to provide official transcripts at the time of hire.

Training and Development assignments may be considered based on the availability of eligible candidates and are subject to approval by the Hiring Authority prior to appointment. Training and Development assignments are temporary in nature and shall not exceed twenty-four (24) months.

Candidates who reside outside of the State of California may be admitted to the job interview, but they must provide proof of residence in California prior to being eligible for appointment.

Benefits

TRANSPORTATION REIMBURSEMENT

  • Public transit (mass transit) passes.
    • 100 percent discount on public transit passes sold by state agencies, up to the monthly exclusion amount provided by the Internal Revenue Service (IRS).
    • 100 percent reimbursement on public transit passes purchased by state employees, up to the monthly exclusion amount provided by the IRS.
  • Vanpool drivers and riders
    • 100 percent reimbursement on the monthly fee, up to the monthly exclusion amount provided by the IRS.

Benefit information can be found on the website and the website.

Personal Leave Program (PLP) 2025

Personal Leave Program (PLP) 2025 - Salaries do not reflect reductions from the Personal Leave Program, please see the applicable for additional information on the length and percentage of reductions.

Required Application Package Documents

The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job:

  • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position.
  • Resume is optional. It may be included, but is not required.
  • Statement of Qualifications -

    (SOQ) Please see the Special Requirements section of this job advertisement for detailed instructions for the SOQ submission.

Job Tags

Permanent employment, Full time, Temporary work, Work experience placement, Work at office, Local area, Remote work,

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