Job Description
Job ID: 65159
Department : TN DOT
Position : Transportation Technician 3
Location : 7238 Regions Ln Knoxville, Tennessee 37914
Duration : 6+ Months
Job Description:
Specific Skills Required:
- Monitor roadways via traffic surveillance cameras and detection systems.
- Monitor all traffic devices and computer equipment associated with the system.
Description:
- Transportation Technician 3 also called TMC Tech III - is an advanced technician position that will work indoors and on-site in a control room environment to monitor roadways and to ensure the safe and efficient movement of traffic.
- They will be tasked with managing scheduled and unscheduled traffic incidents, and dispatching responders accordingly by utilizing Intelligent Transportation Systems devices.
- The initial contract will be for 30-90 days but is subject to extension upon good performance.
This requisition is for a resource to work the weekend shift:
-
Tuesday from 1:30 PM to 11:00 PM
-
Wednesday from 1:30 PM to 11:00 PM
-
Thursday from 1:30 PM to 11:00 PM
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Friday from 1:30 PM to 10:30 PM
Duties of the position:
- To perform functions with minimal supervision and to follow established procedures.
- To identify the more complex issues and defer those to a supervisor.
- To operate various computer-based traffic management systems to manage traffic and incidents on roadways and improve traffic conditions.
- To monitor roadways via traffic surveillance cameras and detection systems.
- To monitor all traffic devices and computer equipment associated with the system.
- To maintain advanced knowledge on the operation of all traffic equipment, computers and software associated with the traffic systems.
- To become familiar with the roadways and to understand the purpose and location of traffic devices.
- To communicate with multiple agencies to coordinate resources for incidents that may affect regional travel.
- To perform other duties as assigned.
Qualifications and Experience:
- Customer Service experience ( highly preferred )
- Experience contributing within a team environment
- Solid communication skills
- Basic computer knowledge
- Operational knowledge of MS Office and MS Outlook
- Dispatch or call center experience ( highly preferred )
Job Tags
Contract work, Shift work, Weekend work,