Job Description

The Mark Restaurant by Jean-Georges is Seeking Experienced Servers!

THE BRAND

Jean-Georges Management is built on a powerful culinary foundation and has evolved into a reputable and award-winning restaurant group. From inception, Chef Jean-Georges Vongerichten placed emphasis on the importance of providing the very best in culinary and tailored hospitality, which has resulted in the success of an acclaimed constellation of international restaurants. With over 60 restaurants located worldwide, we continuously strive towards excellence and rely on the support of our culinary and hospitality team members to contribute to our worldwide operations.

POSITION SUMMARY  

The Server will be responsible for providing excellent table service to guests by taking orders for food and beverages, delivering orders to the table, and ensuring that patrons have a pleasant dining experience  

ESSENTIAL JOB RESPONSIBILITIES  

• Anticipate the guests’ needs and as an expert on the menu options  
• Describe the selection of food & beverage menu items to guests  
• Offer interesting, and vivid descriptions of each item’s origin, taste, and preparation methods  
• Communicate guest orders including any special needs or requests to the kitchen using point-of-sales system  
• Expertly coordinate food timing between courses  
• Check completed kitchen orders with the guest’s original order  
• Anticipate guest needs to ascertain satisfaction and respond urgently and appropriately to guest concerns and requests  
• Ability to appropriately upsell  
• Properly process payments  
• Complete side work and tasks as assigned by management  
• Maintain assigned section with urgency while able to multi-task and observe entire dining room

KNOWLEDGE, EXP ERIENCE & SKILLS   

• Minimum of two (2) years of restaurant experience; fine dining and high-volume experience required  
• TIPS Training Certificate needed
• A passion for food, wine and service  
• A strong sense of urgency  
• Strong organization skills  
• Ability to deliver unsurpassed hospitality and guest experience  
• Strong interpersonal and communication skills  
• Mastery of tableside etiquette  
• A desire for growth  
• Have long-term goals in the service industry  
• A rigorous attention to detail  
• Ability to take direction and execute  
• Basic Math skills  
• High standards for cleanliness of workspace and service areas  
• Ability to work a flexible schedule including days, nights, weekends, and holidays  
• Professional demeanor, polished appearance with the ability to exceed guest's expectations  

  PHYSICAL REQUIREMENTS  

• Ability to perform essential job functions safely and successfully consistent with the ADA, FMLA and other federal, state, and local standards, including meeting qualitative and/or quantitative productivity standards.  
• Must be able to lift and carry up to  25  lbs ; Ability to stand for prolonged periods of time and climb steps regularly.  
• Ability to physically maneuver through work areas; bend, lift, carry, reach/extend arms, and hands above shoulder height   frequently , or otherwise move in a constantly changing environment.  

COMPENSATION  

The base pay range for this position   is   minimum wage and a tip credit is taken when applicable.   The determination of what a specific employee in this job classification is paid within the range depends on   a number of   factors, including, but not limited to, prior employment history/job-related knowledge, qualifications, and skills, etc.  

Jean-Georges is an Equal Opportunity Employer.  

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