Job Description

IOA is on the forefront of revolutionary healthcare models, reshaping the way people can age in place. Our innovative models transform lives, enhance communities, and save healthcare systems millions of dollars. Rather than focusing on archaic outdated design, we strive to consistently question the “status-quo” and create new and more innovative ways to help aging adults and adults with disabilities maintain their quality of life. With over 23 programs, we offer multiple ways to aid seniors maintain their health, well-being, independence and participation in the community, fulfilling our mission. Under the direction and supervision of the Center Manager, the Van Escort provides direct services to frail elders during transportation to and from the Center, their places of residence, appointments, day outings and any other necessary trips. SPECIFIC RESPONSIBILITIES: Functions as a Van Escort, assisting participants to and from the center, their homes or Medical Appointments. May need to assist in carrying clients up or down stairs: Client weight limit: 150 lbs. using a two people carry – may be either escorts, or an escort and a driver. Provides behavioral/emotional supervision or support to participants, such as reality orientation or reminders to follow through on nursing/medical care and diet restrictions. Works closely and as a team with the van drivers and assistants, as needed, with tiedowns or other similar duties. Assist in the delivery of meals and medications, coordinating this function with the center staff. As requested by Center Manager or Lead Healthworker, required to help out in the center day care program and assist with providing personal care and assistance which will maintain and increase the ability of an older person to live safely at home. Tasks may include: Homemaker services, assisting participants with personal care (colostomy care, bathing, peri-care of mouth, skin and hair) and assisting participants with eating; helping in and out of bed in the center; assistance in toileting (including use of bedpan); and assisting with ambulation. Other tasks including participant laundry, shopping, taking vital signs and collection of urine, sputum, etc. As requested by Center Manager or Lead Healthworker, you may be asked to assist with other duties, including meal preparation and set up for center or to take home meals. Under the direction and supervision of professional staff, may be assigned to assist with special program/participant needs (i.e. recreation program, rehab/maintenance exercise program and internal program committees). Regular reports on status and progress of participants, as well as any transportation issues to the Center Manager. Fulfills other administrative requirements of the job such as reporting, keeping statistical records, making entries in charts using computerized system, attending staff conferences and meetings as directed. Working for a program that provides services six days a week, is required to work a flexible schedule, including Saturdays. May be asked to participate in training and orientating others, such as new escorts. Actively participates in and encourages actions that promote good public relations with participants, their families and friends, visitors and the community. Provides weekend, a.m. or p.m. homecare coverage as needed. All other reasonable related jobs as assigned. EDUCATION: High School Diploma or GED. BACKGROUND AND EXPERIENCE: Sincere interest in working with frail elders. Ability to work as part of an interdisciplinary team with initiative, imagination, resourcefulness and flexibility. Knowledge of the community served. Computer literacy preferred. Language capability – bilingual Spanish, Russian and Chinese preferred. Interest and willingness to work in a multilingual, multicultural environment. PHYSICAL REQUIREMENTS: Ability to lift up to 150lbs. Ability to reach, bend and walk. Five finger manipulation. Ability to comprehend complex materials. Ability to communicate and speak clearly in English.

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