Job Description

Position: Duckcreek Release Manager

Location: Remote

Duration: Long Term

Preferred Skills:

• Experience in Duck Creek , Git, Azure DevOps, Service now, Jenkins and Octopus.
• Understanding of Azure Pipelines (YAML)
• Understanding of Duck Creek ODCH for release management.

Responsibilities:

1. Release Planning and Coordination:

• Develop and manage the release calendar and deployment schedule.
• Release planning across the environments and code promotions.
• Coordinate with product managers, project managers, developers, quality assurance teams, and business stakeholders to define release timelines, requirements, and goals.
• Ensure that all release dependencies and resource requirements are identified and addressed.

2. Release Execution:

• Lead the CI/CD process of planning, scheduling, and deploying insurance product releases.
• Ensure releases follow existing Client processes and approval chains.
• Track Duck Creek support cases from submission to resolution, along with dependency on releases.
• Oversee the deployment process and ensure a smooth transition from development to production.

2. Risk Management:

• Identify and mitigate potential risks related to the release process, including delays, resource shortages, or scope changes.
• Making sure the rollback scripts are provided and followed the correct steps.
• Monitor and resolve any issues that may arise during or after a release.

3. Cross-functional Collaboration:

• Act as a point of contact between development, quality assurance, operations, and business teams for release-related matters.
• Ensure alignment across teams to meet release goals and timelines.

4. Quality Assurance:

• Ensure that all releases meet quality standards and follow best practices for testing, documentation, and post-release validation.
• Prepare Pre & Post deployment check list and making sure deployment pass through the quality gate
• Collaborate with QA teams to ensure proper testing is conducted before deployment.

5. Communication:

• Provide regular updates to senior management and stakeholders about release status, timelines, and any challenges or delays.
• Facilitate and lead release-related meetings, including pre-release and post-release reviews.
• Coordinate with multi-time zone/multi geography-based teams.

6. Post-release Support:

• Monitor post-release activities and performance to ensure successful implementation.
• Manage the release feedback process, ensuring any issues are identified, tracked, and resolved.

7. Continuous Improvement:

• Review and analyze release processes for potential improvements.

Implement lessons learned from previous releases to enhance future release management activities.

Tekshapers is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information, or any characteristic protected by law.

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